Why won’t your iPhone turn off?

Your iPhone won’t turn off. The reason is the software or the screen or the power button isn’t working accurately.

Whatever the case is, here are 5 tips to fix:

1) Try to turn off your iPhone

First things first. Follow the following steps:

a) Hold down the Sleep / Wake button.

[NOTE: Newer iPhones have this button on the top right side of the device.]

Once you hold the button for a few seconds and let go, the screen will change.

b) It will say “slide to power off”. Tap the red power icon and swipe it from the left to the right of the screen.


Your iPhone will switch off when you do this.

2) Hard reset your iPhone

The next step is a hard reset. To do this follow the steps below:

  1. A) Hold down the Sleep/Wake button (the power button) and the Home button at the same time until the Apple logo appears on display. You may require to hold both buttons for 20 seconds.
  2. B) To hard reset, an iPhone 7 or 7 plus, press and hold the power button and the volume down button at the same time until the Apple logo appears on the screen.
  3. A hard reset can help restart software that may be working improperly.

    3) Turn on assistive touch and turn off your iPhone easily

    If the power button on your iPhone doesn’t work, you can’t apply the above tips. Fortunately, you can turn off your iPhone using Assistive touch, which can be found in the Settings app.

    Turn off iPhone even when power button doesn’t work

    Assistive touch is a feature that enables you to command your iPhone totally from the screen.

    Follow the simplest three steps to enable the assistive touch feature to your iPhone.

    1) Open the Settings app.

    2) Inside the settings, scroll and find “Accessibility”.

    3) Find “Assistive Touch” and enable it.

    When the toggle in front of assistive touch is “green”, it means it is enabled. Now you’d find a light gray square should appear with a lighter colored circle in the middle. This is your assistive touch menu. Tap the square to open it.

    To switch-off, your iPhone with assistive touch, select “Device” from the menu. Now, tap and hold the lock screen icon. This will lead you to a screen that prompts “slide to power off”. Swipe the power icon from left to right. Your iPhone will turn off.

    Turned off with assistive touch feature and now how to turn ON iPhone without the power button?

    Don’t worry, simply plug in the power, you will be able to use your iPhone again.

    Do not presume that once you have plugged in the power, your iPhone will immediately turn on. It needs time for it to have sufficient energy for it to turn on newly. If this tip does not work, try using another USB cable because sometimes it is the fault of USB cable.


4) Restore your iPhone using iTunes

Seldom, a software or firmware issue isn’t so simple to fix. You can use iTunes to restore your iPhone. To do this follow the following steps:

Download and install iTunes on your computer if you did not install it yet

download and install itunes for pc

Now, plug in your iPhone via USB cable.

connect iphone with computer via usb cable

After detection, you will be prompted with different devices. Choose your iPhone here.

iTunes detects an iphone

Click Backup, and save the backup locally to the computer.

backup now itunes

Finally, restore the backup to your iPhone.

Backup is to choose, select what you made.

When you would have done this, you’d have to unplug your iPhone and now test it. You should be ready to switch off your iPhone now.

5) Repair your iPhone

If there is any physical component’s fault. You need to immediately replace your iPhone. Contact the manufacturer if you have a warranty left. On the other hand, if you don’t have the warranty, you can repair your iPhone from a well-known shop for iPhone.

If you don’t have an approach to the best shop, try to ask a buddy about it. you will get an idea of the shop. Then, simply visit the shop and tell them your problem in detail. They will do nothing but replace the physical component which may be causing your iPhone to behave like this.


So, in final thoughts, technology is prone to malfunctions. Thus, iPhones are no exception. Given the sharp rise in the cost of the iPhone and the most advanced iPhone Xs Max that beats $ 1,000, an iPhone that has stopped operating could mean a true pain to the buyer of the iPhone. Happily, the tips described above can assist you to recover your iPhone that will not turn on.


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